Schedule Showings by Phone

Published by Matthew Talamini in on Tuesday, January 29th, 2019

Welcome to the NowRenting Help Center

What can we help you with today?

    > Schedule Showings by Phone

Schedule Showings by Phone

If you have the schedule showings setting enabled, NowRenting allows Leads to schedule a showing by phone, through an interactive voice response system. Also useful as an accessibility feature, Leads can interact with this system by voice or telephone touchpad.

To configure your message settings, go to Settings > Message Settings. This menu allows you to manage your NowRenting contact information. Under the Phone calls & voicemail heading, you can choose to send your NowRenting number’s voice calls to a different phone number, that you specify (such as your office or personal phone) or to use NowRenting’s IVR system to handle those calls.

NowRenting: Message Settings

Click the Manage call flow link to set an initial greeting, as well as to specify a voicemail greeting for users who choose not to schedule a showing.

NowRenting: Call Flow

Scheduling a Showing by Phone

Users interacting with the voice showing scheduling system will be able to navigate a series of menus:

  1. Main Menu: The caller can choose to schedule a showing for a particular listing or leave a voicemail.
  2. Listing Street Number: If the caller wants to schedule a showing, they’ll be asked for the street number of the listing.
  3. Listing Zip Code: If you have multiple Listings with the same street number, they’ll be asked for the zip code of the listing.
  4. Listing Address: The system will say the address of the listing. If showings are enabled for the listing, they’ll be asked whether they want to schedule a showing. If the listing is wait listed, they’ll be asked if they’d like to join the wait list.
  5. Showing Date: If you have specified availability, the system will offer those dates to the caller first. They will also be able to pick a date for the showing appointment.
  6. Showing Time: The caller will be able to specify a time for the showing appointment.
  7. Confirmation: The system will say the address, date and time of the showing appointment, and ask for confirmation.
  8. Contact Information: The system will ask for an email address or phone number where the caller can be reached. Future communication through NowRenting will be sent there, including confirmation requests, appointment reminders and feedback requests.

The Dangers of Sharing Emails and Phone Numbers Online.

Published by dloehr@nowrenting.com in on Tuesday, October 17th, 2017

Welcome to the NowRenting Help Center

What can we help you with today?

    > The Dangers of Sharing Emails and Phone Numbers Online.

The Dangers of Sharing Emails and Phone Numbers Online.

The present world we live in is dominated by live feeds, social media updates, tagged locations, and online information forums. It seems like second nature to constantly share information about oneself. In fact, it might even seem strange to to engage in the constant sharing of personal (and sometimes unnecessary) updates and information. Privacy is slowly beginning to fade as we begin to favor transparency. We live in a society that desperately wants to be available, noticed, and easily contacted. A growing number of the population does not give a second thought to posting their email addresses or phone numbers on public profiles and sites. An example of this would be a college student posting their resume on an open job board. Now, let’s stop and think about what information is on a resume; a full name, email address, phone number, home address, and a complete listing of all previous employers and education. This is an extremely personal list of information that now can be accessed by anyone who just so happens to come across the job board. This being said, what are the dangers and threats to consider when personal contact information such email addresses and phone numbers are made public?

One of the obvious consequences to posting personal contact information online would be an increased chance of receiving more spam in your email inbox. You might also receive more calls from solicitors. But, this is more of an annoyance than a danger. So, the question is, “where are the real dangers?”

When your email or phone number is shared publicly online, it becomes a portal for scammers and hackers. Something as simple as your email address actually gives away a substantial amount of information regarding a person. For example, numbers used in an email address could easily reference dates or years personal to the user. Letters or words in emails could reference initials, family names, identifying facts, or locations that can be used to gather and link together other personal information about a person. Posting phone numbers publicly online offers personal information such as location and name. When all of these little piece of information are linked together, one becomes an easier target for scammers to use to their advantage.

Having an email or phone number that is public increases a risk of online abuse and threatening messages. This decreases the well-being of the owner of the phone number and email address. This person can become a victim of manipulation. It is easier to be tricked into giving out or verifying personal facts or information.Whenone shares their personal contact information publicly with a certain company, one runs the risk of having personal information leaked. Their privacy may become compromised as well as the information intended to remain confidential.

Overall, when you post personal contact information such as your email address or phone number, you are chipping away your privacy and safety. There needs to be more awareness regarding privacy and public access to personal information on the internet.