Encryption

Published by Matthew Talamini in on Monday, May 6th, 2019

Welcome to the NowRenting Help Center

What can we help you with today?

    > Encryption

Encryption

The NowRenting team is serious about security. It’s the driving concern behind features like:

NowRenting uses state-of-the-art encryption to prevent access to your applications. Multiple layers of encoding, through Public-Key Cryptography using RSA, AES256 and PBKDF2, prohibit improper access to that data. This is the case when NowRenting stores the data, and also when it transmits it to you. That means it’s only ever visible to you, on the computer you use to log in. Not even the NowRenting team has access to your application data.

You may have noticed NowRenting asking for your password when you want to look at an application. That’s because your password is the key to the encryption. Until you supply it, the data stays unreadable.

NowRenting Application Password

(Note: Your encrypted information is completely inaccessible without your password. That means that if you lose or forget your password, past applications may become unrecoverable. However, if your account has multiple users, another user may be able to restore access.)

Invoice Preview and Pop-Up Notes

Released on May 3rd, 2019

During most of April, the NowRenting team focused on bug fixes and under-the-hood upgrades. It’s important to us that our platform be as reliable as possible, even as we add users and features. We know our users depend on us—that’s why we take your bug reports very seriously, and try to respond right away. And that’s why we put in the time and the elbow grease to keep our platform running at peak stability.

But that doesn’t mean we don’t have some cool new features to share!

Preview Your Invoice

Since our shift to a per-user pricing model back in January, billing isn’t quite as simple as it once was. Particularly taking into account our fantastic New Signup Promotion (70% off!).

So we now provide an easy Preview Invoice link, which you can find under Settings > Billing > Payment Details. Just click the link to see your next invoice. Invoices are calculated according to your current number of users, so if you add or remove users from your account, expect it to change.

NowRenting: Preview Invoice

Put a Pop-Up Note on a Lease

Have you ever needed to guarantee that a note would be read by any coworker who looked into a tenant’s file? In a paper-and-filing-cabinet office, you could use a sticky note for that. And you can do it in NowRenting, too!

Just navigate to the Lease Details page and click the Add Note link. Whatever you enter in the window that appears will be shown to every user who looks at that Lease.

This is particularly useful in a busy office, where many different people might help the same tenant.

NowRenting: Add Note - Pop Up

Just another way NowRenting is constantly working to facilitate and improve your office’s communication!

For more about this feature, see here.

Streamline Tenant Management Today with NowRenting

Simplify tenant management with our cloud-based software.

No Hassle · No Obligation · No Surprises

Invoice Preview and Pop-Up Notes

Released on May 3rd, 2019

During most of April, the NowRenting team focused on bug fixes and under-the-hood upgrades. It’s important to us that our platform be as reliable as possible, even as we add users and features. We know our users depend on us—that’s why we take your bug reports very seriously, and try to respond right away. And that’s why we put in the time and the elbow grease to keep our platform running at peak stability.

But that doesn’t mean we don’t have some cool new features to share!

Preview Your Invoice

Since our shift to a per-user pricing model back in January, billing isn’t quite as simple as it once was. Particularly taking into account our fantastic New Signup Promotion (70% off!).

So we now provide an easy Preview Invoice link, which you can find under Settings > Billing > Payment Details. Just click the link to see your next invoice. Invoices are calculated according to your current number of users, so if you add or remove users from your account, expect it to change.

NowRenting: Preview Invoice

Put a Pop-Up Note on a Lease

Have you ever needed to guarantee that a note would be read by any coworker who looked into a tenant’s file? In a paper-and-filing-cabinet office, you could use a sticky note for that. And you can do it in NowRenting, too!

Just navigate to the Lease Details page and click the Add Note link. Whatever you enter in the window that appears will be shown to every user who looks at that Lease.

This is particularly useful in a busy office, where many different people might help the same tenant.

NowRenting: Add Note - Pop Up

Just another way NowRenting is constantly working to facilitate and improve your office’s communication!

For more about this feature, see here.

No Fee Listings and New Mobile App Styles

Released on April 5th, 2019

A New Look for the Mobile App

We’ve taken some time this week to spruce up the NowRenting mobile app. Check out these nice, clean new designs!

NowRenting Mobile App: Messages Page

NowRenting Mobile App: Listings Page

The mobile app is perfect for taking care of business on the go. Communicate with tenants, evaluate Leads, accept payments, review background checks, and more!

If you don’t already have the app, there’s never been a better time to download it:

Apple App Store
Google Play (for Android devices)

No Fee Listings

Every rental market is different. In some places, most rentals are advertised by the owner. In others, apartment-hunters expect to pay a fee to a professional leasing agent.

That’s why we now include the Application Fee/Commission field in our Listings. It tells your leads how much they can expect to pay beforehand. Choose from:

  • Not Specified: Select this option to leave the space blank.
  • No Fee Listing: Select this option if you do not charge applicants a fee.
  • Application Fee: Selecting this will open up a field where you can enter the fee you charge applicants.
  • Custom: This allows you to enter a custom message to be displayed.

NowRenting: New Listing Description

Streamline Tenant Management Today with NowRenting

Simplify tenant management with our cloud-based software.

No Hassle · No Obligation · No Surprises

No Fee Listings and New Mobile App Styles

Released on April 5th, 2019

A New Look for the Mobile App

We’ve taken some time this week to spruce up the NowRenting mobile app. Check out these nice, clean new designs!

NowRenting Mobile App: Messages Page

NowRenting Mobile App: Listings Page

The mobile app is perfect for taking care of business on the go. Communicate with tenants, evaluate Leads, accept payments, review background checks, and more!

If you don’t already have the app, there’s never been a better time to download it:

Apple App Store
Google Play (for Android devices)

No Fee Listings

Every rental market is different. In some places, most rentals are advertised by the owner. In others, apartment-hunters expect to pay a fee to a professional leasing agent.

That’s why we now include the Application Fee/Commission field in our Listings. It tells your leads how much they can expect to pay beforehand. Choose from:

  • Not Specified: Select this option to leave the space blank.
  • No Fee Listing: Select this option if you do not charge applicants a fee.
  • Application Fee: Selecting this will open up a field where you can enter the fee you charge applicants.
  • Custom: This allows you to enter a custom message to be displayed.

NowRenting: New Listing Description

New Syndication Partners

Released on March 22nd, 2019

NowRenting is already an amazingly effective tool for acquiring high-quality leads for your properties. But we’re always working to make it more effective.

That includes recent efforts to expand our syndication network—which have begun to pay off! We now include 5 new sites among our syndication partners:

That means that, in addition to our current syndication partners, NowRenting will send your Listings to these new sites as well. Be sure to turn on syndication to take advantage of the additional Leads that exposure is sure to generate.

Our efforts to add new syndication partners are ongoing. We expect to add even more in upcoming weeks.

If you haven’t signed up for NowRenting yet, now is a great time! Our new signup promotion is giving deep discounts for signing up, but only for a limited time. Expand the reach of your property Listings by signing up for NowRenting today!

NowRenting's Syndication Partners

Streamline Tenant Management Today with NowRenting

Simplify tenant management with our cloud-based software.

No Hassle · No Obligation · No Surprises

New Syndication Partners

Released on March 22nd, 2019

NowRenting is already an amazingly effective tool for acquiring high-quality leads for your properties. But we’re always working to make it more effective.

That includes recent efforts to expand our syndication network—which have begun to pay off! We now include 5 new sites among our syndication partners:

That means that, in addition to our current syndication partners, NowRenting will send your Listings to these new sites as well. Be sure to turn on syndication to take advantage of the additional Leads that exposure is sure to generate.

Our efforts to add new syndication partners are ongoing. We expect to add even more in upcoming weeks.

If you haven’t signed up for NowRenting yet, now is a great time! Our new signup promotion is giving deep discounts for signing up, but only for a limited time. Expand the reach of your property Listings by signing up for NowRenting today!

NowRenting's Syndication Partners

New Signup Promotion: 70% Off

Released on March 15th, 2019

New Signup Promotion

For a limited time only, take advantage of our new signup promotion and get 70% off your NowRenting subscription! Users that sign up now can take advantage of NowRenting’s incredible time-saving features for only $19 per user / month when billed monthly, or $16 per user / month when billed yearly. This promotion won’t last long, so act now to lock in these amazing rates.

Plus, our 7-day free trial period is still in effect, so there couldn’t be a better time to give NowRenting a spin, risk-free.

Sign up now!

Improved Wrong Link Handling

We now have a better way of dealing with links that may be corrupted in transit. Perhaps if they were copied and pasted incorrectly or mangled by an email client. NowRenting’s system will make an attempt to guess which listing may have been intended, and offer appropriate links.

NowRenting: Take a Wrong Turn

This increases your listing’s visibility by cutting down the number of accidental wrong URLs.

List Now Wizard

In an effort to make it as easy as possible to get your listings into NowRenting, we’ve created a new, simplified List Now wizard, that combines creating and syndicating your first listing with the usual signup process. So you can publish your listing and start getting leads right from the front page.

NowRenting: List Now

If you’re not a NowRenting user, it’s never been easier to get started than now. Give it a try!

Streamline Tenant Management Today with NowRenting

Simplify tenant management with our cloud-based software.

No Hassle · No Obligation · No Surprises

New Signup Promotion: 70% Off

Released on March 15th, 2019

New Signup Promotion

For a limited time only, take advantage of our new signup promotion and get 70% off your NowRenting subscription! Users that sign up now can take advantage of NowRenting’s incredible time-saving features for only $19 per user / month when billed monthly, or $16 per user / month when billed yearly. This promotion won’t last long, so act now to lock in these amazing rates.

Plus, our 7-day free trial period is still in effect, so there couldn’t be a better time to give NowRenting a spin, risk-free.

Sign up now!

Improved Wrong Link Handling

We now have a better way of dealing with links that may be corrupted in transit. Perhaps if they were copied and pasted incorrectly or mangled by an email client. NowRenting’s system will make an attempt to guess which listing may have been intended, and offer appropriate links.

NowRenting: Take a Wrong Turn

This increases your listing’s visibility by cutting down the number of accidental wrong URLs.

List Now Wizard

In an effort to make it as easy as possible to get your listings into NowRenting, we’ve created a new, simplified List Now wizard, that combines creating and syndicating your first listing with the usual signup process. So you can publish your listing and start getting leads right from the front page.

NowRenting: List Now

If you’re not a NowRenting user, it’s never been easier to get started than now. Give it a try!

Call Forwarding

Published by Matthew Talamini in on Monday, March 4th, 2019

Welcome to the NowRenting Help Center

What can we help you with today?

    > Call Forwarding

Call Forwarding

There are a number of options for responding to telephone calls at your NowRenting phone number. Navigate to Settings > Message Settings.

NowRenting: Call Forwarding

Text messages will usually be routed to your NowRenting Messages Dashboard, but if you’d like to forward them to a cell phone, you can do so by checking the Forward SMS messages to a cell phone box and entering the cell number in the input that will appear.

Available options for voice calls are listed under the Phone calls & voicemail section:

  • Forward Calls: This option lets you forward calls made to your NowRenting number to a cell or desk phone. Specify the number in the input box provided.
  • Voicemail: Send calls made to your NowRenting number directly to voicemail.
  • IVR: Use NowRenting’s IVR system to handle the call. Read more about IVR here.

To learn about how to change your NowRenting phone number, which is also available on this page, read the article here.

Public Website DNS Settings

Published by Matthew Talamini in on Wednesday, February 13th, 2019

Welcome to the NowRenting Help Center

What can we help you with today?

    > Public Website DNS Settings

Public Website DNS Settings

NowRenting’s Public Website allows you to use a custom domain associated with your personal or company website. The instructions differ, depending on whether you’d like to use a subdomain (like listings.mysite.com) or the main domain (like mysite.com).

(We’ll use mysite.com as an example. Wherever you see that in these instructions, replace it with the actual address of your website.)

Navigate to Settings > Public Website > Public Website Settings. The custom domain settings can be found under the Advanced heading.

NowRenting: Public Website - Custom Domain

For a subdomain

First, enter the subdomain in NowRenting’s Custom Domain field. Like: listings.mysite.com

Then, you’ll need to edit the DNS settings for your website. If you’re unsure how to do this, contact your webmaster or refer to your web host’s documentation.

In your website’s DNS settings: Add a CNAME record for listings.mysite.com with the value: nowrenting.com.

For the whole domain

Enter the domain in NowRentings Custom Domain field. Like: mysite.com.

Then, you’ll need to edit the DNS settings for your website. If you’re unsure how to do this, contact your webmaster or refer to your web host’s documentation.

In your website’s DNS settings: Add an A record for mysite.com with the value: 34.193.75.110.

Recommended: If you’d like www.mysite.com to show your NowRenting website as well, create a CNAME record for www.mysite.com with the value: nowrenting.com.

External Links to DNS Documentation

HostGator Documentation

DreamHost Documentation

GoDaddy Documentation

Wix Documentation

The NowRenting Directory Gets an Upgrade

Released on February 8th, 2019

If you’ve noticed a change in NowRenting’s website recently, don’t worry! As part of an effort to highlight the NowRenting Directory, we’ve rearranged our web presence to bring the rental property search to the fore. Leasing agents, property managers and landlords can access all the old pages by clicking the For Rental Professionals link in the top navigation bar.

NowRenting: Find the Perfect Rental

Apartment seekers now have easy access to NowRenting’s Listing Directory search, including a few features that are new this week:

  • Save Listing: Interested in a listing but don’t want to contact the agent yet? Click Save Listing and come back to it later. The Filter Rentals button lets you limit your search to saved listings.
  • Viewed Tag: Listings that have been viewed recently will include a small “Viewed” tag. Avoid wasting time on listings you’ve already visited.
  • Most Popular Rentals: This section, at the top of the results page, showcases the most popular rentals in your area. See what’s hot!

Streamline Tenant Management Today with NowRenting

Simplify tenant management with our cloud-based software.

No Hassle · No Obligation · No Surprises

The NowRenting Directory Gets an Upgrade

Released on February 8th, 2019

If you’ve noticed a change in NowRenting’s website recently, don’t worry! As part of an effort to highlight the NowRenting Directory, we’ve rearranged our web presence to bring the rental property search to the fore. Leasing agents, property managers and landlords can access all the old pages by clicking the For Rental Professionals link in the top navigation bar.

NowRenting: Find the Perfect Rental

Apartment seekers now have easy access to NowRenting’s Listing Directory search, including a few features that are new this week:

  • Save Listing: Interested in a listing but don’t want to contact the agent yet? Click Save Listing and come back to it later. The Filter Rentals button lets you limit your search to saved listings.
  • Viewed Tag: Listings that have been viewed recently will include a small “Viewed” tag. Avoid wasting time on listings you’ve already visited.
  • Most Popular Rentals: This section, at the top of the results page, showcases the most popular rentals in your area. See what’s hot!

Showing Scheduler Walkthrough

Published by Matthew Talamini in on Monday, February 4th, 2019

Welcome to the NowRenting Help Center

What can we help you with today?

    > Showing Scheduler Walkthrough

Showing Scheduler Walkthrough

Showing Scheduler Feature Set is Complete!

Released on February 1st, 2019

This week we put the capstone on NowRenting’s comprehensive showing scheduler feature set. As a real estate professional’s all-in-one scheduling tool, NowRenting is an essential part of making your business vastly more efficient. And we’ve just taken one step closer to being the only tool your office needs.

Sync NowRenting’s Calendar to Other Apps

NowRenting publishes an up-to-date feed of your calendar in the industry-standard iCal format. Supported by most calendar apps, syncing to this feed will help you keep up with your showings schedule no matter what device you’re on.

NowRenting: Export Showings -- Enable

For more on syncing your calendar feed, see the instructions here.

Listings Widget

You can now show your Listings on your own website, wherever it’s hosted, just by pasting in a code snippet. The NowRenting Listings Widget displays your Listings, with sorting and filtering options, so your visitors can find exactly what they’re looking for.

NowRenting: Listings Widget

Read more about NowRenting’s Listing Widget here.

Schedule Showings via IVR

IVR stands for Interactive Voice Response. These are systems you interact with over the phone by voice and touchpad. You can choose to give Leads who place voice calls to your NowRenting number the option to schedule a showing using nothing but voice commands and touchpad responses. This is particularly useful for Leads who may not have Internet capabilities, or for accessibility reasons.

NowRenting: Message Settings

For a complete description of NowRenting’s IVR capabilities, see here.

Streamline Tenant Management Today with NowRenting

Simplify tenant management with our cloud-based software.

No Hassle · No Obligation · No Surprises

Showing Scheduler Feature Set is Complete!

Released on February 1st, 2019

This week we put the capstone on NowRenting’s comprehensive showing scheduler feature set. As a real estate professional’s all-in-one scheduling tool, NowRenting is an essential part of making your business vastly more efficient. And we’ve just taken one step closer to being the only tool your office needs.

Sync NowRenting’s Calendar to Other Apps

NowRenting publishes an up-to-date feed of your calendar in the industry-standard iCal format. Supported by most calendar apps, syncing to this feed will help you keep up with your showings schedule no matter what device you’re on.

NowRenting: Export Showings -- Enable

For more on syncing your calendar feed, see the instructions here.

Listings Widget

You can now show your Listings on your own website, wherever it’s hosted, just by pasting in a code snippet. The NowRenting Listings Widget displays your Listings, with sorting and filtering options, so your visitors can find exactly what they’re looking for.

NowRenting: Listings Widget

Read more about NowRenting’s Listing Widget here.

Schedule Showings via IVR

IVR stands for Interactive Voice Response. These are systems you interact with over the phone by voice and touchpad. You can choose to give Leads who place voice calls to your NowRenting number the option to schedule a showing using nothing but voice commands and touchpad responses. This is particularly useful for Leads who may not have Internet capabilities, or for accessibility reasons.

NowRenting: Message Settings

For a complete description of NowRenting’s IVR capabilities, see here.